This Privacy Policy explains how Corporate Catering London (“we”, “us”, “our”, or “the Company”) collects, uses, and protects your personal information when you visit our website, submit an enquiry, or use our corporate catering services.

We are committed to protecting your privacy and ensuring your personal data is handled securely, responsibly, and transparently. This policy complies with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with it, please do not use our website or submit your information.

Who We Are

Corporate Catering London is a corporate and event catering provider serving businesses across London. We provide catering for meetings, conferences, product launches, office events, executive dinners, and company celebrations.

Business Name: Corporate Catering London
Website: https://corporatecateringlondon.uk
Registered Address: Kemp House, 152–160 City Road, London, EC1V 2NX, United Kingdom
Email: info@pearllemongroup.com
Telephone: +44 207 183 3436

We are the Data Controller for the personal information you provide. This means we decide how and why your personal data is processed.

Information We Collect

We collect personal data directly from you, automatically through our website, and in limited cases from third parties. The type of data collected depends on how you interact with our business.

Information You Provide Directly

When you submit an enquiry, request a quote, or book our catering services, we may collect:

• Your name
• Email address
• Phone number
• Company name
• Event details such as date, location, guest numbers, and dietary requirements
• Billing or invoicing information (processed securely via third-party payment providers)
• Any messages, feedback, or correspondence you send to us

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and device information
• Pages viewed and time spent on the website
• Referring website or platform
• Cookie and analytics data

This information helps us maintain website security, functionality, and performance.

Information from Third Parties

In some cases, we may receive personal information from:

• Event planners or corporate partners coordinating bookings
• Advertising platforms such as Google or Meta, when you interact with our ads
• Payment processors confirming completed transactions

We only collect information that is necessary to provide our services and meet business or legal requirements.

How We Use Your Information

We use your personal information only for legitimate and relevant business purposes, including:

• Service delivery: managing enquiries, bookings, menus, logistics, staffing, and event execution
• Communication: responding to requests, confirming arrangements, and providing updates before or after events
• Administration: invoicing, payments, and internal record keeping
• Service improvement: reviewing feedback and refining our catering operations
• Legal and accounting compliance: meeting tax, reporting, and regulatory obligations
• Website analysis: monitoring usage patterns to improve site performance

We do not use your data for unrelated or unlawful purposes.

Legal Basis for Processing

We process personal data under one or more lawful bases permitted by UK GDPR, including:

• Contractual necessity: where data is required to deliver our catering services
• Consent: where you have opted in to receive marketing communications
• Legal obligation: where processing is required by law
• Legitimate interests: where processing supports business operations, security, or service improvement without overriding your rights

You may withdraw consent for marketing communications at any time.

Cookies and Tracking Technologies

Our website uses cookies, which are small text files stored on your device, to support website functionality and performance analysis.

Types of Cookies Used

• Essential cookies: required for website operation and security
• Analytics cookies: used to understand visitor behaviour and website usage
• Preference cookies: remember settings such as form inputs or region
• Marketing cookies: used to assess advertising performance

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.

Data Retention

We retain personal data only for as long as necessary for the purposes outlined in this policy or as required by law.

• Client booking and payment records are retained for up to 7 years for tax and accounting purposes.
• Enquiry and communication data may be retained for up to 24 months
• Marketing data is retained until you unsubscribe or request removal

When data is no longer required, it is securely deleted or anonymised.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share data with trusted third parties where necessary, including:

• Payment processors handling secure transactions
• Event partners or suppliers supporting service delivery
• Website hosting and IT service providers
• Email and communication platforms
• Legal, tax, or accounting professionals

All third parties are required to protect your data and comply with UK data protection laws.

International Data Transfers

Most data processing takes place within the United Kingdom. Some service providers may store data outside the UK or the European Economic Area.

When international transfers occur, we ensure appropriate safeguards are in place, including:

• Transfers to countries recognised as having adequate data protection standards
• Standard Contractual Clauses approved by the Information Commissioner’s Office

These measures ensure your data remains protected to UK standards.

Data Security

We use technical and organisational measures to protect personal data from unauthorised access, loss, or misuse. These include:

• SSL encryption for data transmission
• Restricted access to personal data
• Secure cloud-based storage systems
• Regular software updates and security reviews
• Staff training on data protection responsibilities

While no system can be entirely risk-free, we regularly review our safeguards.

Your Data Protection Rights

Under UK GDPR, you have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete information
• Request deletion of data where it is no longer required
• Object to certain types of processing
• Request data portability
• Withdraw consent for marketing communications

To exercise these rights, please email info@pearllemongroup.com. We respond to valid requests within one month.

Marketing and Communication Preferences

We only send marketing communications where you have given consent. You may unsubscribe at any time using the link in our emails or by contacting us directly.

We do not share your contact details with third parties for marketing without your explicit permission.

External Links

Our website may include links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their privacy policies before submitting personal data.

Children’s Privacy

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal data from children. If you believe a minor has provided us with information, please notify us so it can be removed.

Updates to This Policy

We may update this Privacy Policy periodically to reflect legal changes or updates to our practices. The latest version will always be available on this page with a revised “Last updated” date.

Continued use of our website or services after updates indicates acceptance of the revised policy.

How to Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your personal data is handled, please contact:

Corporate Catering London
Email: info@pearllemongroup.com
Phone: +44 207 183 3436
Address: Kemp House, 152–160 City Road, London, EC1V 2NX, United Kingdom

We take privacy seriously and aim to respond within five business days.